Account Manager · sales development
Biletti.fi
Event organisers need more than ticket sales. I wanted our sales conversations to reflect the whole event lifecycle.
My contribution
I designed and created a new sales presentation explaining Biletti’s value throughout an event. I also introduced a workflow using Twenty CRM and AI-assisted enrichment of customer records.
What the work delivered
The sales team adopted the presentation for calls and meetings. The CRM workflow was adopted across the company.